Write to us or call us.
We answer in Romanian, Russian or English. If it is about a particular order, send us its number too: it gets you an answer much faster.
Customer support
Monday to Friday 09:00-18:00, Saturday 10:00-14:00. We usually answer the same business day.
The office
str. M. Sadoveanu 28, Chisinau
Monday to Friday 09:00-18:00, Saturday 10:00-14:00. For cash, bring your ID document and the order number.
Complaints
Acknowledged within 2 business days, answered within 15 at most.
Personal data
Access to your data, corrections, deletion, withdrawing consent.
Verification and compliance
Questions about identity verification, the documents requested or a suspended order.
Partnerships and press
Large amounts, business partnerships, requests from journalists.
Company details
- Name
- December Capital SRL
- IDNO
- 1005600041997
- Registered office
- str. M. Sadoveanu 28, Chisinau, Republic of Moldova
- Authorisation
- the service will operate once authorised by the National Commission for Financial Markets, under the law on the crypto-asset market
Answers to frequent questions are on the home page.